Privacy Notice

This constitutes the Privacy Notice in terms of the Mexican Federal Law on the Protection of Personal Data in Possession of Individuals. This Privacy Notice (hereinafter referred to as "Notice") applies to personal information collected about the Proprietor by "Sclatam. in its capacity as responsible, and hereinafter "The Responsible".

The Controller collects information that can reasonably identify you, depending on the service, for example, but not limited to:

  • -Name
  • -Surname
  • - E-mail address (e-mail)

The personal data we collect from the Holder, will be used for the following purposes that are necessary for the service you request, as well as to provide better care:

  • - To administer and file the data in order to monitor the services requested, contracted, or to send the required information.
  • - For the Responsible to contact the person who subscribes to the information services, or with whom he voluntarily commits himself, in order to communicate modifications and/or additions to the services or benefits agreed upon.
  • - In the case of services with a cost to the subscriber, only in the event that they have been explicitly and clearly requested by the subscriber, for the purpose of notifying any deposit to be made.
  • - To communicate promotions of events or activities, products and/or services that the Responsible is promoting to subscribers.
  • - To inform, invite or summon you to activities or events organized by the Responsible.

 

The aforementioned information will be provided directly from the person interested in subscribing or participating with the Responsible, verbally, in print and/or by any electronic means.

The collection of personal data may be carried out by way of example but not limitation:

  • - Through the use of e-mails and visits to our facilities, distribution and/or sales points, informative modules, events, or activities organized by the Responsible.
  • - By telephone, when the subscriber communicates to the Responsible person's telephone numbers.
  • - By means of contact forms used on the Responsible's websites or digital assets, such as Social Networks, mobile applications, blogs, dialog boxes or comments, among others.
  • - Through the direct collection of data in any contact interaction between the subscriber and the Responsible.
  • - Through public access sources and other sources available in the market.

Any information we collect about you may be combined to help us tailor our services to you and your preferences, and thus develop programs, products and services according to your needs and preferences, and that of any of the Responsible's beneficiaries.

We inform you that we do not share your personal data with any external organization outside of the activities of the Controller. Your details are carefully safeguarded and only used by those who, within the Organisation of the Controller, will apply them confidentially in the activities indicated above and who have the purpose of contacting the subscribers. In the event that the administrative or judicial authorities officially request these data, we would be in the position to cooperate with the process for which the data are required.

Some examples of the purposes of the information we collect are:

  • - We use the information we collect to provide you with clarity about the assistance programs, products and services to which you subscribe or request, to inform you about other programs, events or activities, products and services offered by the Controller.
  • - To provide the legal department with correct and updated information in order to create an appropriate contract to formalize the will of the parties, where applicable.
  • - To provide the administration department with the correct and updated data in order to fully comply with the services requested by the subscriber, when the subscriber has explicitly requested it.
  • - For the issuance of tax vouchers when necessary.

The Responsible makes the subscriber aware of the rights of access, rectification, cancellation and opposition provided for in the Federal Law on the Protection of Personal Data in Possession of Individuals, it is worth mentioning that the exercise of any of them is not a prerequisite or prevents the exercise of another.

Access: You have the right to know the personal data that will be used for the procedure, for what purpose they are used and who within the Organization of the Responsible has access to your personal information.

Rectification: As the owner of the personal data, you have the right to change them to another format.